All Shipments will be sent with priority shipping for fastest service. All shipments must be signed for. Someone must be present, to sign for package. If package is not signed for, you may be left a notice with pickup or redelivery options. Customer is fully responsible for tracking their package.
ALL Shipping & Order Processing Takes Place During Business Hours (M-F 9am-5pm)
SAME DAY Shipments Must Be In Before 4:30pm To Ship Out Same Day. All Other Shipments Will Proceed Next Business Day.
Processing Time 2-5 Business Days
We Have Two-Five Business Days To Process Your Order, Most Orders Are Processed Same Day & Shipped Same Day.
Standard Shipping : 2-7 Business Days
Allow 2-7 Business Days After Your Order Has Processed For Shipping. You Can Email A Rep, To Check On Your Order Process Status.
We Do Not Operate On Weekends
Standard Shipping is 2-7 Business Days. On average most shipments arrive in 2 business days for STOCK Inventory. We do ship International (fees apply)
Custom Orders: Allow 3-14 Business Days
WE ARE NOT RESPONSIBLE FOR DELAYS IN OVERNIGHT SHIPPING! Contact USPS Customer Service If You Are Experiencing Any Delays. Purchase Overnight Shipping At Your Own Discretion!
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN GOODS! IT IS YOUR RESPONSIBILITY To Retrieve Your Shipped Packages From Your Local Post Office If You Missed Your Delivery Attempts! Failure To Track or Pick up packages is solely the buyers responsibility! WE ARE NOT RESPONSIBLE
Please Make Sure To Shop Within Our Inventory Labeled “STOCK” If You Want Items Available For Same Day Shipping. Some Of Our Inventory Is In Stock & Ready To Ship, While Other Products Are Available Only For Preorder.
Our Information Is NEVER Placed On Any Of Your Products. Custom Items Are Available For An Additional Price. Contact Us If You Would Like To Place An Order For Custom Labels/Bags/Tags Etc. You Will ALWAYS Receive Tracking Information To Send Your Customer. We Can Be Reached Via Email At ALL Times. Please Just Allow At Least 24hrs To Respond.
ALL SALES FINAL
As per our shop policy, and due to the nature of the product we sell, we do not offer refunds or exchanges. Because our products are as-is, we ensure that we provide sufficient information, and blog posts to provide the highest level of confidence to our customers before they purchase. Please correspond via email: firstname.lastname@example.org if you have any questions or concerns that haven't been answered. Allow 12-48 hour response time.
We Do Not Issue Refunds/Exchanges. All Sales Are Final
Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.
We Are Not Held Responsible For Customer Providing Wrong Shipping information, Customer Is Fully Responsible For Submission Of Wrong Information.
Customer Is Responsible For Knowing Wig Size
No Refund/Exchanges For Ordering Wrong Cap Size. All Sales Are Final
Hair Photos Are To Be Used As TEXTURE & Color Reference ONLY
Shipping Policy :
SHIP TIME 7-14 Business Days
Processing Time : 2-7 Business Days
We Have 2-7 Business Days To Process All Orders!
Processing Time Is OUR TIME TO PREPARE YOUR ORDER.
SHIPPING PRICES :
Retail Shipping Price : $30 PER ORDER UNDER 10 BUNDLES
Wholesale Shipping Price : $60 PER KILO
You Will Receive Order Confirmation Number & Email. You Must EMAIL US TO ORDER OUR RAW LINE.
PLEASE DO NOT EMAIL US UNLESS YOU ARE READY TO ORDER. PAYMENT IS VIA PAYPAL ONLY. USE THE EMAIL LINK BELOW TO EMAIL IN YOUR ORDER.
Overview Of Policy
Shipping Time :
7-14 Business Days
(YOUR TIME TO EXPECT TRACKING/SHIPMENT)
AFTER YOUR ORDER IS PROCESSED WITHIN 7-14 Business Days You Will Receive Tracking & Shipment !
Understand Our Entire Shipping Process Can Take Up To Several Weeks !
Some textures are steamed to achieve patterns, or chemically treated for color (613), always make sure to Deep Condition your hair daily to lock in moisture.
Before installing, you must condition your hair. Conditioner will give your hair a nice lather, and get it ready for install! Conditioning your hair will also eliminate any shedding, or tangling. Just like natural hair, extensions need moisture. Keep your extensions moisturized and hydrated. Rinse conditioner, & let dry. Make sure to use the recommended products we have listed ! Do not use any shampoos on your raw hair. Conditioner only.
Apply a moisture rich Conditioner and comb hair, starting with the ends working your way up to your scalp.
Leave Conditioner in for at least 15 minutes or more
Do not massage the hair.
Do not use oil products or excessive products on curly hair, it will cause matting.
Do not brush or comb hair when dry, it will cause hair to frizz and may cause hair to tangle.
Important NOTE: Conditioner only wash is recommended at least 1-2 times a week
Suggested Product Lines
- Tresemme Line
- As I Am Line
09:00 am – 05:00 pm